Privacy & Security

Privacy Policy

Complete transparency about your data and how we protect it

Last updated: January 10, 2025

Data Protection

We protect your personal data with the highest security and encryption standards

Transparency

We clearly explain how we collect and use your data in detail

Security

Advanced protection systems to ensure the confidentiality of your information

Control

You have full rights to control and delete your data

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from other sources.

Personal Information

This includes your name, email address, phone number, and other contact details when you register for an account or contact us.

Business Information

Restaurant details, menu items, pricing, business hours, and other information you provide to set up your online ordering system.

Technical Information

IP address, browser type, device information, usage patterns, and other technical data collected automatically.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our restaurant management services
Providing customer support and responding to your inquiries
Sending you technical notices, updates, security alerts, and administrative messages
Analyzing usage patterns to improve our platform and develop new features
Protecting against fraud, unauthorized access, and other security threats
Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Data encryption in transit and at rest using industry-standard protocols
Restricted access controls and authentication mechanisms
Regular security monitoring and vulnerability assessments
Employee training on data protection and security best practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Right to access and obtain a copy of your personal data
Right to correct inaccurate or incomplete information
Right to request deletion of your personal data
Right to data portability in a structured, machine-readable format
Right to object to processing of your personal data
Right to restrict processing under certain circumstances

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for basic website functionality, authentication, and security.

Analytics Cookies

Help us understand how visitors interact with our website to improve performance.

Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Learn more about our cookie policy

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account information: Retained while your account is active and for 3 years after closure
Transaction data: Retained for 7 years for accounting and tax purposes
Support communications: Retained for 2 years for quality assurance
Marketing preferences: Retained until you withdraw consent

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

We implement standard contractual clauses and other legal mechanisms to protect your data during international transfers.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@menulink.io

Address: MenuLink SaaS, Casablanca, Morocco

Phone: +212 5XX-XXX-XXX

We will respond to your inquiry within 30 days.